Service
Business Process Automation
We map a repetitive process end-to-end and automate it — with or without a conversational agent in the loop.
Get a quote Book a callWhat this actually does
- Internal reporting: instead of someone manually pulling numbers into a spreadsheet every Monday, the process pulls from your systems automatically and delivers a formatted report to the right inbox.
- Lead routing: a new lead is automatically scored and assigned to the right rep based on territory or deal size — no one has to manually sort a queue.
- Follow-up sequences: a customer who goes quiet after a quote gets a scheduled, personalized nudge without anyone remembering to send it.
What’s included
- Process audit
- Automation build (agents + traditional automation logic)
- Monitoring setup
Ideal for
Operational bottlenecks that aren’t customer-facing — internal reporting, lead routing, follow-up sequences.
Process
1. Audit
We map the process end-to-end, step by step.
2. Design
We decide what’s automated, what’s agent-driven, what stays manual.
3. Build
We build and test the automation.
4. Monitor
We set up monitoring so failures get caught, not missed.
FAQ
How long does this take?
2–4 weeks depending on process complexity.
Do I need a conversational agent for this?
No — this can be pure automation logic, an agent, or a mix, depending on what the process needs.
What if it doesn’t work as expected?
Monitoring is part of the build, so failures surface immediately instead of silently breaking a process.