AI Skills & Integrations

Service

AI Skills & Integrations

Modular capabilities we plug into an agent so it can actually take action — not just talk.

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What this actually does

  • “Create a HubSpot deal”: your agent qualifies a lead in conversation, then creates the deal record directly in HubSpot with the right stage and owner — no rep has to enter it manually.
  • “Check Shopify inventory”: a customer asks if an item is in stock — the agent checks live inventory and answers accurately instead of guessing or making the customer wait.
  • “Book a calendar slot”: the agent checks your team’s real availability and books the meeting directly, no back-and-forth email thread.

What’s included

  • Integration with CRM/eCommerce/calendar/email systems
  • Custom skills built to your specific tools
  • Testing and permissions setup

Ideal for

Clients who already have (or are getting) an agent and need it to actually connect into their existing stack.

Process

1. Map

We identify which systems the agent needs to act inside.

2. Build the skill

We build and permission the specific action.

3. Test

We verify it takes the right action every time.

4. Connect

We wire it into your live agent.

FAQ

How long does this take?

[PLACEHOLDER — confirm typical timeline per integration, e.g. “1–2 weeks per system.”]

Do I need to already have an agent built?

No — we can add skills to an agent we build for you or one that’s already in place.

What if it doesn’t work as expected?

Every skill is tested against real scenarios and permissioned narrowly before it goes live, so it only ever does what it’s meant to.

Want a ballpark on your integrations?

Try the calculator