Service
Managed AI Support
Ongoing monitoring, tuning, and updates for agents we’ve deployed — so performance doesn’t drift and new needs get built in.
Get a quote Book a callWhat this actually does
- Your CRM adds a new deal stage — we update the agent’s logic so it still files leads correctly, instead of it quietly breaking.
- Response quality starts slipping on a specific question type — we catch it in the monthly review and retune before customers notice.
- You want to add a new skill six months in — it gets scoped and built into the existing agent instead of starting over.
What’s included
- Monthly review of agent performance/logs
- Prompt/skill updates
- Incident response
- Monthly report
Ideal for
Any client with a live agent — this is the retainer line that starts after any project.
Process
1. Monitor
We watch agent logs and performance continuously.
2. Tune
We update prompts and skills as your systems change.
3. Report
You get a monthly report on what changed and why.
FAQ
Do I need this right after launch?
It’s recommended for any live agent — systems change, and an unmonitored agent can drift without anyone noticing.
Can I cancel if I don’t need it anymore?
[PLACEHOLDER — confirm contract terms/cancellation policy before publishing.]
What counts as an incident?
Anything from the agent giving a wrong answer to a broken integration — we treat both as something to fix fast, not just log.